Frequently Asked Questions


    Home Health


  • Active QuestionInactive QuestionWhat is home health care?

    Home health care provides skilled services for an illness or injury, wherever you call home with the goal of helping you recover, regain your independence and become as self-sufficient as possible. More than just providing excellent care in your home, home health care also saves billions of dollars each year in providing these services outside of expensive facilities. Amedisys Home Health Care offers health care services such as skilled nursing, home health aides, physical therapy, occupational therapy, speech therapy, social work, nutrition services, etc. We also offer specialized clinical programs that focus on empowering you to manage your own illness and make good decisions.

    We specialize in treating acute as well as chronic conditions including:

    • heart disease
    • diabetes
    • chronic obstructive pulmonary disease (COPD)
    • chronic kidney disease
    • recovery from surgery or illness
    • other illnesses and conditions

    You receive the services you need based on a plan of care, which is an individual plan developed by your doctor with our clinical team. Services may include:

    • nursing care
    • therapy
    • pain management
    • medication management
    • wound care
    • infusion therapy
    • psychiatric services

  • Active QuestionInactive QuestionWhat can I expect on the first home health care visit?

    On the first visit, a nurse or therapist will conduct an initial assessment. At Amedisys, this thorough interview and professional assessment is part of our coordinated approach to managing your overall health status. Our assessment focuses on identifying areas where you may benefit from education in self-care management and partners with your doctor to promote disease prevention, in addition, to providing hands-on intervention – which includes the family or caregivers.

    This team approach helps to make the transition from a hospital or nursing facility to your home much easier, and actively engages you and your caregivers in your health care.

  • Active QuestionInactive QuestionWill Amedisys create a care plan just for me or my loved one?

    Yes. An Amedisys clinician will come to your home to assess your needs. You will be included in the care planning process and we will communicate with your doctor to discuss the assessment, your goals and work together to develop your personal plan of care. Amedisys Home Health Care staff will implement your physician-ordered plan of care and keep your doctor updated about your progress. If your condition or needs change, we’ll collaborate with your doctor to review your plan of care and make any adjustments deemed necessary.

  • Active QuestionInactive QuestionHow often will my home health care visits be?

    The frequency and type of home health visits and the services provided are based on your personal plan of care. Your doctor may change your plan of care, increasing or decreasing the number of visits or services provided, in order to provide you with the best home health care for your needs.

  • Active QuestionInactive QuestionMy doctor is ordering home health care for me; can I request Amedisys by name?

    Absolutely, and we’d be honored to care for you or your loved one. Federal law gives patients the freedom to choose their health care provider. 

  • Active QuestionInactive QuestionDoes Amedisys have a home health care center near me?

    Amedisys is one of the nation’s largest home health and hospice care providers, with over 300 care centers nationwide. To search for the Amedisys location in your community, please visit our care center directory.

  • Active QuestionInactive QuestionWho is eligible for home health care?

    There are several requirements for receiving home health care under the Medicare Benefit:

    • You must have a doctor prescribe home health care
    • You must need either skilled nursing care or therapy on an intermittent basis (i.e., physical/occupational/speech therapy)
    • You must be considered “homebound” (see below)

  • Active QuestionInactive QuestionWhat does “homebound” mean?

    Essentially, your condition is such that you’re normally unable to safely leave your home without the assistance of others and the aid of assistive devices (such as crutches, canes, walkers or wheelchairs), and that doing so would require considerable and taxing effort.

    You can generally leave home as often as you need for medical treatment that cannot be provided in the home and still be considered homebound. Further, you are allowed brief and infrequent absences from the home for some non-medical reasons, such as an occasional trip to the barber/beauty shop, to attend church, or for unique family events (like a graduation).

  • Active QuestionInactive QuestionWho pays for home health care services?

    Provided you meet eligibility requirements, Medicare may pay for your covered home health care for as long as you’re eligible and your doctor certifies that you need it.

    Additionally, your state’s Medicaid program or your private insurance also may cover home health care, or some services that Medicare doesn’t cover. Check with your state Medicaid program or insurance company to learn about their specific eligibility requirements.

    Our staff is happy to help determine whether you meet coverage criteria. To learn more, contact a care center near you.  

  • Active QuestionInactive QuestionWhat qualifies as a “home” when home health care is being considered?

    Your residence is wherever you call home. This may be your house, an apartment, a relative’s home, a senior community, or some other type of institution. However, a hospital, skilled nursing facility or intermediate care facility is not considered a “home”.

  • Active QuestionInactive QuestionWhat’s the difference between home health care, hospice care and personal care?

    Home health care provides skilled clinical treatment for an illness or injury, with the goal of helping you recover, regain your independence and become as self-sufficient as possible. Home health care can also help you live with a chronic condition, like heart disease, COPD, or diabetes. Additionally, home health care can include some personal care services, like help bathing and dressing, as part of the plan of care ordered by your doctor.

    Hospice care is designed to provide non-curative treatment and comfort for those who are facing a life-limiting illness. It offers a support system of medical, social, psychological, bereavement and spiritual services that support a patient, their family, and other loved ones.

    Personal care services' aides provide help with personal care, meal preparation or your normal activities of daily living in order to remain independent within your home.


  • Hospice Care


  • Active QuestionInactive QuestionCan I keep my personal physician if I choose hospice?

    Yes. You may keep your personal physician while under the care of hospice. Hospice reinforces the primary physician/patient relationship and considers this bond to be a high priority.

  • Active QuestionInactive QuestionWhat if my physician doesn’t know about hospice?

    Most physicians know about hospice. If your physician does not, or would like to receive more information about the program, contact us. Information is also available from the National Hospice and Palliative Care Organization and from the Centers for Medicare and Medicaid Services Hospice Center.

  • Active QuestionInactive QuestionWhat does the hospice admission process involve?

    Once you have indicated a potential interest in the hospice benefit, a representative will contact you to discuss the program and help determine your eligibility. Your physician will then be contacted to discuss your decision and receive authorization to begin providing the services that you have chosen. Finally, you will be asked to sign certain forms that are similar to the ones that you would sign before receiving any other special medical treatments or services.

  • Active QuestionInactive QuestionIs hospice care covered by Medicare and insurance?

    Hospice services are 100% covered by Medicare Part A. They are also covered by Medicaid in most states, as well as many other private or managed care insurances.

  • Active QuestionInactive QuestionCan a hospice patient who shows signs of recovery be returned to regular medical treatment?

    Yes. If a patient’s condition improves and the disease goes into remission, the patient can be discharged from hospice and returned to regular medical treatment. Likewise, should the patient ever need to return to hospice in the future, these services could be resumed at the patient’s request.

  • Active QuestionInactive QuestionIs there any special equipment or changes I have to make in my home before hospice care begins?

    No. Your hospice provider will help you determine what you need and then assist you in obtaining any special equipment or making any changes in your home.

  • Active QuestionInactive QuestionHow many family members or friends does it take to care for a patient at home?

    There’s no set number. One of the first things hospice will do is to prepare a plan that will help you determine the amount of care that is needed. In addition, hospice staff will make regular visits to your home and are always available to answer questions, provide support, and teach caregivers.

  • Active QuestionInactive QuestionHow difficult is caring for a dying loved one at home?

    It is never easy and can sometimes be quite hard. Nights can be especially difficult and sometimes seem very long. However, hospice staff is available 24 hours a day to speak or visit with you if necessary.

  • Active QuestionInactive QuestionMust someone be with the patient “at all times?”

    No. It is usually not necessary for someone to be with the patient all the time. However, hospice does recommend that someone be with the patient at all times in the later stages of care.

  • Active QuestionInactive QuestionWhat do hospice volunteers do?

    Hospice volunteers are a special group of people that give of their time and talents to assist patients and their families. They are available to visit with you and help run errands. They can also assist with daily activities and may perhaps read, sing, write letters, or just reminisce with you and your loved ones about life’s many experiences. Their support both enhances the quality of life for patients and helps relieve some of the demands that are often placed on caregivers.

  • Active QuestionInactive QuestionCan I be cared for by hospice if I reside in a nursing home or other type of long-term care facility

    Yes. All hospice services can be provided in a nursing home if the facility has a written agreement to provide these services to their residents. In addition to the standard services provided by the nursing home or alternate care facility, residents will receive specialized visits from hospice nurses, home health aides, chaplains, social workers, and volunteers.

  • Active QuestionInactive QuestionHow does hospice “manage pain?”

    Hospice believes that emotional and spiritual pain are just as real as physical pain. Hospice nurses and doctors use the latest and most effective medications and devices to treat all forms of pain and relieve symptoms. In addition, they are often joined by specialists who are trained in physical therapy, music therapy, art therapy, massage therapy, and nutritional counseling to help maintain comfort. Finally, various counselors, including clergy, are available to assist family members and patients in dealing with their illness.

  • Active QuestionInactive QuestionWhat is hospice’s success rate in managing pain?

    Very high. Using a combination of medications, counseling, and therapies, most people can attain a level of comfort that is acceptable to them.

  • Active QuestionInactive QuestionWill medications prevent me or my loved one from being able to talk or know what’s happening?

    Usually not. It is the goal of hospice to help individuals live as actively as possible, free of pain or discomfort.

  • Active QuestionInactive QuestionHow does it work?

    In most cases, a family member serves as the primary caregiver and helps make decisions for a loved one. The caregiver, along with other members of the hospice care team, develop a plan to provide treatment, support, personal care, and a number of specialized services for both the patient and family. Hospice staff is available 24 hours a day, 7 days a week to provide assistance in managing your individual needs.

  • Active QuestionInactive QuestionDoes hospice provide any help to the family after the death of the patient?

    Yes. Hospice provides continuing contact and support for caregivers and families for up to 13 months following the loss of a loved one. We also sponsor bereavement groups, conduct memorial services, and provide support for anyone in the community who has experienced the loss of a family member, friend, or loved one.

  • Active QuestionInactive QuestionHow can I arrange for these services?

    Anyone can make a referral for hospice. You should feel free to speak with your doctor, your minister, or a trusted friend when making this decision. You may also choose to contact us to learn more about our services and arrange a meeting in your home to discuss the program. We are also available to meet with you and to provide care in local hospitals and some extended stay facilities. If you're still unsure whether hospice care may be right, our “Is Hospice the Answer” Quiz may help.

     

     


  • Personal Care


  • Active QuestionInactive QuestionWhat services do I need?

    Our team is experienced at asking the right questions to determine the appropriate services for best managing each case. One of our nurses may schedule a personal visit with the patient and any family members to learn more and carefully assess the situation. This results in a detailed Care Plan that clarifies what services are best for the client. Keep in mind that we constantly monitor each situation to keep up with the client’s evolving situation.

  • Active QuestionInactive QuestionAre all Amedisys employees proven trustworthy and competent?

    Our employees are the most essential reason behind our success, with all the personal emotion and skill they put into the care they provide – assuring that those we serve feel comfortable and at ease in their own homes. We attract the most qualified candidates, and each potential team member is vetted through several steps:

    • Current statement of good health from physician
    • Submission of current license and/or certification for verification
    • Criminal background checks
    • Ability to read, write and speak English
    • Passing grades on written test
    • Written references

  • Active QuestionInactive QuestionDoes the company provide back-up coverage?

    We are on call 24 hours a day, 7 days a week, 365 days a year. Our clients will never be left unattended during pre-arranged schedules.

  • Active QuestionInactive QuestionAre the workers insured while working in my home?

    All staff members are fully insured, in accordance with specific state laws. They are also fully bonded against theft.

  • Active QuestionInactive QuestionAre employees supervised on a regular basis?

    All employees are updated weekly regarding their clients’ cases. Our nurses supervise Personal Care team members on-site, carefully monitoring the condition of the patient and reporting any changes in his/her physical condition to the family and/or physician.

  • Active QuestionInactive QuestionHow much will this cost?

    Personal Care offers many great advantages, and you may discover that it can be a cost-effective solution for your needs. Amedisys and Associated Home Care are committed to keeping your expense as low as possible. We accept private health insurance, workers’ compensation insurance, long-term care insurance and payment through area ASAPs (Aging Services Access Points). We work with long-term care insurance companies and are happy to help guide you through the process of filing a claim.


  • Careers


  • Active QuestionInactive QuestionAre there currently any job openings near me?

    New job openings are posted each weekday to the Amedisys website. You can check for jobs in your area and field of expertise by visiting our Job Search page.

  • Active QuestionInactive QuestionHow can I learn more about the application process?

    Our Resume Submission Policy describes details of the application process, including how the information you submit will be used and stored.

  • Active QuestionInactive QuestionI forgot my Career Site Account password. How do I reset it?

    You can reset your password by clicking here or by using the ‘Forgot your password’ feature on our Career Site login page. You will need your account username and the email associated with your account. Forgot your username? Click here to have your login information sent to your email account.

  • Active QuestionInactive QuestionWhat is my application E-signature?

    Your e-signature for your application is the password you used to log into your Career Site account.

  • Active QuestionInactive QuestionI’ve submitted my application; what happens next?

    Thank you for applying to Amedisys! You will receive an email shortly after submitting your application confirming it is being reviewed by our recruiting team. If we feel you are a potential match, a member of our recruiting team will contact you, typically within two weeks.

    If we do not feel you meet the specific qualifications at this time, you will receive a notification that we will keep your resume on file for future opportunities.

  • Active QuestionInactive QuestionI received a notification from a recruiter to complete my application. Is there more for me to do?

    Your initial application was for general information, so we could get a better idea of your qualifications. If you received an email asking you to complete the full application, more information is needed from you. Please log back into your Career Site account to complete the full application.

  • Active QuestionInactive QuestionIs Amedisys an Equal Opportunity employer?

    Amedisys is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, pregnancy, marital status, national origin, citizenship status, disability, military status, sexual orientation, genetic predisposition or carrier status or any other legally protected characteristic.

    In some cases we may ask applicants for demographic information for the purpose of monitoring equal opportunity or complying with applicable laws. This information will be recorded and separated from your application before the selection process begins.

  • Active QuestionInactive QuestionWho can I contact if I have other questions about the application process?

    If you have difficulties or questions about applying online, please contact the care center to which you applied or the recruiter who has been working directly with you.

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